Preorder Schedules

Kindly refer to the  Shop Policy & FAQS regarding pre-order.


What’s pre-order?
Pre-order basis indicates the items are non-in stocks, we do not carry ready stock on hand unless otherwise stated in our website. Full payment must be made upon placing order so that we will place orders with our supplier after the particular batch is closed.

 

When’s the closing date?
Pre-order closes every Sunday night with payment cut off time at 11:59pm.

 

What is the estimated arrival of shipment for pre-order items?
Estimated time of arrival(ETA) is normally around 10-14 working days to arrive at our warehouse after the pre-order is closed and is subjected to custom clearance, logistics handling and also some unforeseen delays. Kindly refer here for Pre-Order Schedules.

 

What happens if the pre-order item is out of stock?
Sometimes items may out of stock during the order process. For such cases, you can opt for replacing or refund in credit term. No cash refund(s) are allowed.

 

What’s the return policy for Pre-order?
Click here for more information.

 

What’s the shop policy for Pre-order?
Click here for more information.


Please note:

Last payment is 11:59pm on each closing day (SUNDAY). If payment fails to make before the closing date, all orders will be counted to the following batch.

Contact Us

We're not around right now but you can send us an email. We'll get back to you asap.

Questions, issues or concerns? I'd love to help you!

Click ENTER to chat