Shop Policy

IN GENERAL
Access to and use of this Website and the products and services available through this Website (www.cajoyness.com, the “Website”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are deemed to have understood and accepted these terms as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Please check this page regularly to take notice of any changes we may have made to the Terms of use.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.

 

THIRD PARTY WEBSITES
The Website contains links to other websites controlled by third parties (the ‘Linked Websites). Cajoyness is not responsible for any content on the Linked Websites nor does it endorse or approve such websites. In addition, Cajoyness accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Websites will be subject to the terms of use and service contained within each such site.

 

PRODUCT INFORMATION AND PRICING
Every effort has been made to reflect product colors as accurately as possible. However, the actual colors you see depend on the resolution of your monitor screen. Hence, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.

All sizes and measurements are approximate. We have made every effort to ensure that as accurately as possible. Discrepancies of 3-5cm should be allowed for the measurement stated on the product due to different ways of measurement.

Prices are subject to change without notice.

Whilst we try ensure that all details, descriptions and prices which appear on the Website are accurate when the relevant information was entered into the system.

We reserve the right to correct any errors, inaccuracies or omissions and to refuse orders where product information has been mis-published, including prices and promotions.

 

IMAGE AND CONTENT
All our images are copyrighted and are not to be used without permission. You may only use the content for personal purposes but not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website for any business or commercial enterprise.

 

INDEMNITY
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or personal information.

 

TERMS OF SALE:
By purchasing from us, you are deemed to have been agreeable to all the Terms & Conditions stated. Cajoyness reserve the right to add, amend or remove any part of the Terms & Conditions without prior notice. Any changes of terms are applied immediately as soon as they stated.

i) Order Confirmation
After placing an order, you will receive a confirmation email that we have received your order. This email will only be an acknowledgement and will not constitute acceptance of your order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product(s) has/have been dispatched (the “Shipping Confirmation”). The contract between you and us (the “Contract”) is only formed when we send you the Shipping Confirmation. Customer are not to cancel confirmed orders unless it is out of stock.

ii) Pre-order
All items on Cajoyness are non-in stocks, they are pre-order. Find out more about our Pre-Order Schedule here.

iii) Availability
Goods are subject to availability. We try to ensure that all items offered for pre-order are in stock, sometime items may out of stock during the order process. For this case, we will notify you as soon as possible and you can opt for replacing or refund in credit term. No cash refund(s) are allowed. We apologize for any inconvenience this may cause you.

iv) Promotion and Coupon Code
Coupon Code cannot be used when purchasing sale items or in conjunction with any other offer. It only applies when entered into the system and will not be valid for redemption through email or can’t be used after an order has been placed. The conditions of use relating to any coupon code will be specified at the time of issue. Promotion items are final and any returns or exchanges are not allowed.

v) Shipping & Delivery
Your order will be shipped within 3 working days after we have received item from supplier. We will ensure your parcel to be shipped on time. However, we could not be held responsible for any circumstances beyond our control such as delays, damaged and lost parcel caused by our shipping courier, Poslaju Malaysia & Skynet.

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